Robot observability platform

AI-Powered RobotObservability and Security

Know what every robot is doing. And why.

One operating picture for fleet health, physical context, incident investigation, action lineage and continuous reliability improvement.

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wichz.com / fleet / west-fc
Wichz fleet command overview focused on reliability objectives and live robot state
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248robots across four sites
49 / 50trusted agent coverage
90 secincident flight recorder
<30 minP1 restoration objective

Illustrative West FC product environment · deterministic fleet data

Why robot observability

Autonomy changes the failure surface.

A server failure stays inside software. A robot failure moves through software, hardware, space and safety—while production keeps running.

01

A failure is never one signal

Physical incidents span actuators, control software, perception, network conditions and human intervention. Separate tools hide the causal chain.

Multimodal failure
02

No data can be more dangerous than bad data

Stale heartbeats, clock drift and dropped telemetry can make a fleet look healthy while robots are already degrading or offline.

Data trust
03

Every action needs identity and lineage

At fleet scale, teams must know which operator, policy, model and robot agent initiated an action—and whether it stayed inside the safety envelope.

Security context
04

One failure should protect the whole fleet

Verified causes must become cohort risk, targeted data collection, regression evaluation and guarded releases—not disappear inside a closed ticket.

Reliability flywheel
10 robotsOperators can still rely on direct observation.1,000 robotsEvery exception needs trusted telemetry, ownership and an auditable response.
One operating system

From fleet-wide signal
to physical cause.

Software observability explained servers. Wichz explains robots—across hardware, software, behavior, safety and the physical world.

01
Fleet health

See the robot that needs attention before throughput slips.

A live operating picture for every robot, mission and reliability objective. Healthy robots stay quiet. Exceptions carry the context needed to act.

50 robots
illustrative fleet health model
WichzFleet healthLive
Wichz fleet health overview showing reliability objectives and live robot state
02
Spatial awareness

Put every health signal in its physical context.

Use the robot-generated SLAM map to understand position, congestion, restricted zones and nearby fleet risk—without switching to a separate mapping tool.

2 sec
target pose freshness
WichzSpatial awarenessLive
Wichz SLAM fleet map showing robot location, traffic and safety context
03
Incident investigation

Reconstruct the exact moment a physical system failed.

Metrics, logs, traces, video and behavior stages are sealed into one clock-aligned incident bundle. AI proposes the root-cause chain; operators retain the decision.

90 sec
synchronized flight recorder
WichzIncident investigationLive
Wichz incident investigation with synchronized metrics, logs and behavior trace
04
Reliability loop

Make every verified failure improve the next release.

Connect repair outcomes to coverage gaps, targeted datasets, regression evaluations and guarded canaries. Reliability work becomes a compounding system—not a ticket archive.

12 scenarios
failure-targeted regression suite
WichzReliability loopLive
Wichz reliability engineering workspace showing autonomy readiness and release gates
Robot reliability engineering

One continuous response loop.

Every step stays connected to the same robot, incident, evidence bundle and operational objective.

  1. 01DetectMonitor fires
  2. 02TriageImpact ranked
  3. 03InvestigateEvidence sealed
  4. 04DiagnoseCause linked
  5. 05RepairSafety gated
  6. 06ImproveEval and release
Full-stack observability

Built for the systems that move.

Wichz joins operational telemetry with physical evidence and verified outcomes, so each team sees the same truth.

Robot-native telemetry

Battery, actuator, control-loop, localization, mission and safety signals in one model.

Robot-native

Behavior traces

Mission → policy → command → sensor response → safety intervention → diagnosis.

Robot-native

Flight recorder

Clock-aligned metrics, logs, traces, ROS events and video around every incident.

Robot-native

Bounded AI diagnosis

Evidence-linked root-cause hypotheses, confidence, short-term response and long-term prevention.

Robot-native

Service restoration

Work orders, isolation gates, recovery checks and explicit return-to-service approval.

Robot-native

Reliability data loop

Convert verified failures into collection briefs, datasets, evals and guarded releases.

Robot-native
Observability meets security

Know what changed.
And who was allowed to change it.

Human identity, robot-agent credentials, policy decisions, remote actions and safety interventions share one evidence trail—from request to verified result.

WichzGoverned robot actionsVerified
Wichz action center showing identity-scoped remote actions, safety pre-flight checks, approval state and verification

Robot and human identity

Bind every operator, service account and robot agent to one tenant, site, fleet and auditable credential.

Identity-bound

Policy-gated actions

Evaluate scope, permission, robot state, safety preconditions, approval and execution TTL before dispatch.

Default deny

Action lineage

Preserve who—or what—requested an action, which policy allowed it, what changed and how the result was verified.

Evidence-linked
Production reliability

Operate every robot
with confidence.

Detect the exception. Understand the cause. Coordinate the response. Prove the fleet is ready to return.

Book a fleet reliability review Explore product console
Review your fleet architecture, telemetry coverage and incident-response workflow with the Wichz team.